Shipping policy

Delivering Your Memories

We're excited to bring Maison Memoire's personalized creations to your doorstep. Enjoy free shipping on orders over $100 and let the story of love unfold right where you are.

Order Process:

• Design Preview: Expect an email with your design within 3 days. If you want to fast-track this process, consider the option to "Fast Track Your Design".

• Production: After your design approval, we craft your item with care, typically within 1-3 business days.

• Shipping: Your order is then on its way to you, packed with love and care.

Please note, "Fast Track Your Design" expedites your design proof to 24 business hours but does not affect shipping times.

Shipping Times:

• Standard: Starts at $2.99 (4-8 Business Days)
• Priority: Starts at $13 (4-6 Business Days)
• Express: Starts at $25 (2-4 Business Days)

Additional Information:

• We aim for timely delivery but cannot guarantee specific dates. Rest assured, we will notify you of any significant delays.
  
• High demand may extend production times.
• Customers are responsible for any applicable Duties or Taxes on international shipments.

For any questions regarding your order's shipping and delivery, please contact us – we're here to help every step of the way.